This Privacy Policy describes how www.Halyvera.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

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Information We Collect And Keep

When you visit the Site, we collect certain information about your device, and information necessary to process your purchases. Additionally, we may also collect information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

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When you place an order on our site, we collect and keep in our database your IP address per order, Dates and times of transactions, Name, Billing and Shipping Addresses email address, phone number, payment method, last four digits of your credit card number, expiration date, and transaction ID. We may also collect and store other details you provide such as who referred you and miscellaneous notes you provide. Furthermore, upon shipping products, tracking numbers are stored in our database related to your order(s). Most of these details are merely kept to ship and track your packages, answer charge-back requests, verify purchases related to returns, etc. Portions of your details may be kept in one or more databases including our website database, accounting software, and shipping software.

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Optional Information Usage

• Processing and fulfilling orders you place with us

• Processing your payment in which case, like most online credit card purchases, your details are managed by a gateway and merchant processor

• Creating and printing necessary shipping labels with any of the major mail carriers including UPS, USPS, and FedEx

• Processing your payment in which case, like most online credit card purchases, your details are managed by a gateway and merchant processor

• Direct communications and marketing efforts toward to you which may include direct mail, email, and phone calls

• Electronic marketing such as online advertising, social media such as Facebook, G+, Twitter, Pinterest, and Instagram, including online advert targeting and retargeting.

• Collection of unpaid balances

• Any other means where Halyvera is conducting it’s direct business or marketing with you.

• We respect your privacy. If you are subscribed to our email list and no longer desire to be, please opt out at any time. Should we not be currently engaged in any transactions, feel free to contact us regarding the removal of your contact information from our database.

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Information Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;

• The performance of the contract between you and the Site;

• Compliance with our legal obligations;

• To protect your vital interests;

• To perform a task carried out in the public interest;

• For our legitimate interests, which do not override your fundamental rights and freedoms.

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Reviews

When visitors leave comments on the site we collect the data shown in the reviews form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

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Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

 

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

 

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

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Privacy Specific Requests

To make a privacy specific request, please contact us using the contact form. You can use the contact form to provide updates, request copies of stored data, and more. You can personally alter any website user account information, if you created a user account. Our staff, upon request, can manually change any stored data on our accounting software and address books of shipping companies we use.

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Consent

By using this site, you give Halyvera DBA, and Halyvera consent under contractual necessity as your data is necessary for the processing and shipping of your orders and retention is necessary to track shipping, answer charge-backs, process returns, and conduct usual business practices including accounting. We further recognize legitimate interests such as follow up emails after you placed your order.

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AFFILIATES

Halyvera does have “affiliate relationships” with other people and companies. Sometimes other companies pay us commissions and / or referral fees when you purchase directly from them based on our recommendations. We only recommend products including information products that we ourselves trust and consume. An example of such an affiliate relationship is a book review linked to a place to purchase on Amazon. Although we may not sell the product, if you click the link to buy on Amazon, we may receive a commission from Amazon.

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WE USE “COOKIES”

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still attempt to place orders over the telephone by contacting customer service. We will do our best to accommodate your call. When we can not, just leave a message and someone will call back.

 

 If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.